FAQ's

Uncover the answers to your strategic sourcing questions with our comprehensive FAQ guide.

Welcome to our FAQ page - your go-to resource

As a New Zealand-based industrial product sourcing and contract manufacturing company, we understand that the world of sourcing and supply chain management can be complex and constantly evolving. That’s why we’ve put together a comprehensive guide to help you navigate this space with confidence. Whether you’re looking for insights on cost reduction strategies, supplier management, or contract manufacturing, we’ve got you covered. So, take a deep breath and let’s dive into the world of strategic sourcing together.

FREQUENTLY ASKED QUESTIONS

Yes we can, provide us a 3D CAD file or we can create that using our designer.  We can prototype through 3D printing or CNC machining (utilising CAM software).

We specialise in plastic and metals but have also worked with glass, foams and wood.

We can accept 3D native files from most CAD software packages  (preferably .stp or .IGS).  2D files (.dxf or .dwg) with pdf working files to accompany.  Linkeight can provide these file types for you  if required.

Quality controls are specific by customer but  typically include material checks, dimensional validation, finishing validation checks (includes paint, powder coating, galvanizing).  The rate of checking is typically 1-5% of production quantity, at random.  Checking rates will increase to as high as 20% if any issues are found.

Yes, design can include conceptual 3D designs, finalisation of 3D design and 2D working files.

Bulk production supply generally take 90 days as a guide after the design is finalised but is dependent on the complexity of the product.

Production lead time could be as fast as 15-20 days.

We stand by our supplier partners who are experts in their fields and most issues can be resolved fairly quickly.

Depending on the manufacturing process, costs can vary and include set up charges for moulds in addition to the price per unit. Typically our quoted price is FIS to our clients premise. As we trade in USD there may be some price fluctuation between orders from time to time.

No, this is included in our unit pricing for delivered goods.

In New Zealand dollars direct to the nominated Linkeight bank account.

Jeremy Robbie - Managing Director
CUSTOMER STORIES

At Linkeight we work with both large and small businesses to deliver clear and easy global manufacturing solutions. Explore the customer stories below to learn more about what it’s like to work with Linkeight and the scope of projects that we can work on.

Espresso Corp Feature Image

Espresso Corp

ESPRESSO CORP Long-term Linkeight partnership eliminates supply chain stress. Espresso Corp is a New Zealand based company which specialises in developing innovative products and services

Learn More
Koakoa

Koakoa

KOAKOA Doing business right in China made easy. Chris Barber, owner of Koakoa has worked with Jeremy from Linkeight across two very different businesses. Five

Learn More
Frost Fan in Field

New Zealand Frost Fans

NEW ZEALAND FROST FANS Huge cost savings make Linkeight partnership a compelling offering. Paul Maney of New Zealand Frost Fans was first approached by Jeremy,

Learn More

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